Get to know us better
Our team brings together operations, SaaS, customer success, recruiting, and technology experience
TraitX is built by people who understand the real challenges behind hiring, retention, operations, and growth. One of the ways we continue delivering better results for our customers is by investing in the people behind the platform. Our team combines hands-on experience in SaaS, customer success, operations, hiring workflows, and technology, allowing us to build recruitment software that solves real business problems and supports better hiring outcomes.
Meet the leadership team
Jim Coleman
CEO
Jim Coleman is an entrepreneur, operator, and founder with a track record of building, scaling, acquiring, and advising SaaS companies and service businesses. As Founder of TraitX, Jim brings deep experience in operations, customer success, retention, recurring revenue growth, and business value creation to the hiring and recruitment space.
Daniel Juma
Head of Operations
Daniel Juma is the Head of Operations at TraitX, where he helps turn operational excellence into a competitive advantage. With more than a decade of experience across operations, customer success, technical support, and leadership, Daniel is passionate about building scalable systems, empowering teams, and creating environments where people thrive.
Our Team Is Here to Support Your Team
The TraitX team is focused on helping organizations hire smarter, move faster, and make more confident talent decisions. From leadership and operations to customer support and product development, every part of our team is dedicated to improving the hiring process through better systems, better insights, and better service. When you work with TraitX, you are working with a team that understands the importance of strong hiring and is committed to helping your business build stronger teams.