Privacy Policy

Privacy Policy

for TraitX

Effective Date: April 21, 2026
Last Updated: April 21, 2026

This Privacy Policy explains how xFusion Ops LLC, a Colorado limited liability company doing business as TraitX (“TraitX,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information in connection with our website, software, platform, applications, assessments, communications, AI-powered features, integrations, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

Who We Are

TraitX is a hiring and talent assessment platform operated by xFusion Ops LLC, a Colorado limited liability company. TraitX helps organizations manage hiring workflows, candidate evaluations, simulations, communications, analytics, and related recruiting processes.

Website: https://www.traitx.io
Legal Entity: xFusion Ops LLC
State of Formation: Colorado, United States
Privacy Contact: [email protected]
Legal Contact: [email protected]
Security Contact: [email protected]

Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect:

  • when you visit our website;
  • when you create or use a TraitX account;
  • when an employer, recruiter, or organization invites you to use TraitX as a candidate, applicant, employee, or contractor;
  • when you complete assessments, simulations, interviews, or other workflows through the Services;
  • when you communicate with us or through the Services;
  • when we receive data from integrations, service providers, or other third parties; and
  • when we collect usage, device, security, and integrity-related data in connection with the Services.

This Privacy Policy does not govern how a hiring organization, employer, recruiter, or other customer independently handles your personal information outside the Services. If you are using TraitX because an employer or other organization invited you, that organization may have its own privacy notice, terms, and internal policies that also apply.

Roles of the Parties

In many cases, TraitX provides the Services to business customers such as employers, recruiting teams, and organizations. In those cases:

  • the customer may decide what information is collected, what assessments are used, who is invited, and how results are reviewed;
  • TraitX may process personal information on behalf of that customer in order to provide the Services; and
  • the customer may be independently responsible for its own legal obligations relating to employment, privacy, notice, consent, accessibility, and hiring decisions.

If you are a candidate, applicant, employee, or contractor using TraitX through a customer’s account, the customer may control certain aspects of your information and experience.

Personal Information We Collect

a.Information You Provide Directly

This may include:

    • name, email address, phone number, mailing address, and other contact details;
    • account registration information and login credentials;
    • employer, organization, role, department, and related professional information;
    • job applications, resumes, cover letters, work history, education history, qualifications, certifications, and references;
    • assessment responses, simulation responses, written submissions, uploaded files, portfolio links, and related materials;
    • communications you send to us or through the Services;
    • calendar and scheduling information;
    • billing, subscription, and transaction-related information;
    • support requests, feedback, survey responses, and other user submissions.
b. Information Collected Automatically

When you access or use the Services, we may automatically collect:

    • IP address;
    • browser type, browser settings, device identifiers, operating system, and related technical data;
    • pages viewed, links clicked, referring URLs, timestamps, session duration, and other usage information;
    • log data, crash data, diagnostic data, and performance information;
    • cookie, local storage, and similar technology data;
    • approximate geolocation derived from IP address; and
    • security and fraud-prevention signals.
c. Assessment and Integrity-Related Information

To administer assessments and protect the integrity of the Services, we may collect:

    • assessment start and end times;
    • interaction data, navigation events, keystroke timing, clickstream events, and session activity;
    • uploads, screenshots, recordings, typed or spoken responses, or similar materials where enabled;
    • browser, device, connection, and environment information used to detect fraud, abuse, misuse, policy violations, or potential cheating; and
    • audit trails and related administrative records.
d. Information From Third Parties

We may receive information from:

    • customers who invite users into TraitX;
    • authentication providers and identity services;
    • payment processors;
    • calendar, communications, email, applicant tracking, HR, and other software integrations;
    • analytics, infrastructure, and security providers; and
    • publicly available sources or sources you authorize us to access.

Cookies and Similar Technologies

We use cookies, pixels, local storage, SDKs, and similar technologies to:

  • keep you signed in;
  • remember preferences and settings;
  • provide security features;
  • understand how the Services are used;
  • improve performance and user experience; and
  • support analytics, troubleshooting, and fraud prevention.

Some cookies are necessary for the Services to function. Others may be used for analytics, performance, or similar operational purposes.

Your browser may allow you to block or delete cookies, but doing so may affect how the Services work. If we offer a cookie management tool, you may use it to adjust available preferences.

How We Use Personal Information

We may use personal information to:

  • provide, operate, maintain, and improve the Services;
  • create and manage accounts;
  • administer hiring workflows, assessments, simulations, and related features;
  • communicate with users, customers, and candidates;
  • authenticate users and protect account security;
  • schedule interviews, meetings, and related events;
  • generate analytics, reporting, scoring support, and workflow insights;
  • provide AI-assisted and automated features;
  • respond to support requests and troubleshoot issues;
  • detect, investigate, and prevent fraud, abuse, security incidents, and policy violations;
  • comply with applicable law, legal process, and regulatory obligations;
  • enforce our Terms & Conditions and other agreements;
  • conduct internal research, service improvement, quality assurance, and platform development; and
  • create aggregated or de-identified data for lawful business purposes.

AI and Automated Processing

Some TraitX features may use artificial intelligence, machine learning, automated analysis, or related technologies to assist with workflows such as assessment review, content generation, analysis, and reporting.

Where we use these features:

  • outputs may be generated automatically or with automated assistance;
  • outputs may be inaccurate, incomplete, or inappropriate for a given context;
  • human review may still be required; and
  • customers remain responsible for how they use outputs in employment or business decisions.

We may process inputs, prompts, responses, and related materials to provide AI-assisted features, improve service quality, protect the Services, and support system administration, subject to applicable law and contractual commitments.

Legal Bases for Processing

Where required by applicable law, we process personal information on one or more of the following legal bases:

  • performance of a contract;
  • compliance with a legal obligation;
  • our legitimate interests, such as operating, securing, and improving the Services;
  • your consent, where required; and
  • other lawful bases permitted by applicable law.

How We Disclose Personal Information

a. Customers and Authorized Users

If you use TraitX through an employer, recruiter, or organization, we may disclose your information, submissions, responses, activity, and results to that customer and its authorized users in connection with the Services.

b. Service Providers and Contractors

We may disclose personal information to vendors and service providers that help us operate the Services, including providers of:

    • cloud hosting and infrastructure;
    • authentication and identity management;
    • analytics and diagnostics;
    • payment processing;
    • communications and email delivery;
    • customer support and ticketing;
    • scheduling and calendar functionality;
    • fraud prevention, monitoring, and security;
    • AI and automation tools; and
    • professional services such as legal, accounting, audit, and compliance support.
c. Integrations and Third-Party Services

If you or a customer enables an integration, we may disclose information to the applicable third party as necessary for the integration to function.

d. Legal and Compliance Disclosures

We may disclose personal information if we believe doing so is necessary to:

    • comply with law, regulation, court order, subpoena, or legal process;
    • enforce our agreements or policies;
    • protect the rights, property, safety, and security of TraitX, our users, customers, candidates, or others; and
    • investigate fraud, security issues, or suspected unlawful conduct.
e. Corporate Transactions

We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other corporate transaction.

f. With Your Direction or Consent

We may disclose personal information where you direct us to do so or where you otherwise consent.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide the Services;
  • maintain customer relationships;
  • complete hiring and assessment workflows;
  • comply with legal, regulatory, tax, accounting, and contractual obligations;
  • resolve disputes;
  • enforce our agreements; and
  • detect and prevent fraud and security incidents.

Retention periods may vary depending on the type of information, the nature of the relationship, customer instructions, and applicable law. In some cases, customers may control or influence retention periods for data processed on their behalf.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, destruction, loss, alteration, disclosure, or misuse.

No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

If you believe your account or information has been compromised, contact us promptly at [email protected].

International Data Transfers

TraitX is based in the United States, and personal information may be stored or processed in the United States and other countries where we or our service providers operate.

If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in jurisdictions that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we will implement appropriate safeguards for international transfers.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, such as the right to:

  • know whether we process your personal information;
  • request access to personal information;
  • request correction of inaccurate personal information;
  • request deletion of personal information;
  • request a portable copy of certain personal information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • opt out of certain forms of targeted advertising, profiling, or sale/sharing, where applicable; and
  • appeal a denial of a privacy rights request, where applicable.

These rights are not absolute and may be limited by law.

If you are a candidate, applicant, or employee using TraitX through an employer or other organization, you may need to direct some requests to that organization, especially where it controls the relevant data.

To submit a privacy request, contact us at [email protected]. We may need to verify your identity before fulfilling a request. You may also designate an authorized agent where permitted by law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

California and Other U.S. State Privacy Disclosures

Residents of certain U.S. states may have specific privacy rights under applicable state law. Where required, we will honor qualifying requests to access, correct, delete, or obtain a copy of personal information, and to opt out of certain types of processing.

We may collect and disclose the categories of personal information described in this Privacy Policy for the business and commercial purposes described above.

If applicable law requires additional notices, opt-out mechanisms, or appeal rights, we will provide them as required.

Requests may be submitted to [email protected].

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Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 for our own purposes without legally required authorization. If we learn that we have collected personal information from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us inappropriately, contact [email protected].

Third-Party Websites and Services

The Services may contain links to third-party websites, embedded content, or integrations with third-party tools and services. We do not control those third parties and are not responsible for their privacy practices. We encourage you to review their privacy policies and terms.

Communications

We may send administrative, transactional, security, legal, and service-related communications. These communications may be necessary to provide the Services, and you may not be able to opt out of them.

If you receive marketing communications from us, you may opt out by following the unsubscribe instructions in those communications or by contacting us. Opting out of marketing messages will not affect service-related communications.

De-Identified and Aggregated Information

We may create and use de-identified, anonymized, or aggregated information that does not reasonably identify an individual. We may use this information for analytics, benchmarking, product improvement, service development, security, and other lawful business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by posting the updated Privacy Policy, updating the “Last Updated” date, sending an email, or providing notice within the Services.

Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

Contact Us

xFusion Ops LLC d/b/a TraitX
Privacy: [email protected]
Legal: [email protected]
Security: [email protected]
Jurisdiction: Colorado, United States